TripAdvisor’s review section is a great way of listening to what your customers really think about your experience (as opposed to what they say when you’re standing in front of them). Take it as an opportunity to get honest feedback so you so you can adapt your business to satisfy their needs. Making them happy should be your number one concern – the rest will come naturally:


  • List your business on TripAdvisor and other user review for travel sites. Add as much information as you can, including photos, so people know what to expect.
  • Ask customers to review and rate your business on one of these sites.
  • Don’t abandon your profile but monitor reviews, and be sure to update essential information (like contact details).

If you would like to know more about how to grow your tour or activity business online, please download our free eBook:

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