How booking software helps reduce admin time for online and offline bookings

How booking software helps reduce admin time for online and offline bookings

Managing your bookings can feel like a full-time job, especially if you are a locally owned tour and activity business. Between fielding phone calls, responding to e-mails and monitoring your social pages, you may feel as if you don’t have any time to actually run the tours that you are selling. If this sounds like a familiar situation, now may be the time to invest in booking software that is geared specifically toward businesses in the tour and activity sector – booking software helps reduce admin in the amount of time you spend in the office dealing with online and offline bookings.

What’s the Difference Between an Online Booking and an Offline Booking?

There’s a distinct difference between online bookings and offline bookings. An online booking is one that is made through your website, over e-mail or on your social pages. An offline booking is one that occurs over the phone or in person. It can be difficult to keep track of all bookings, both online and offline, when you are manually inputting this data into an out-of-date property management system.

What  can booking software do for your tour or activity business?

Booking software can easily be implemented into your existing business infrastructure, and it will almost instantaneously streamline your administrative processes. Essentially, the booking software will manage your inventory by accounting for all bookings that occur, both online and offline. The booking software also will interact with a channel manager, which will promote your live rates and availability to an extensive distribution network. It will compile all financial data and manage your records for you, and it also will create daily customer manifests so that you know who is going on which tours throughout the day.

How does booking software reduce administrative hours?

Your booking software will benefit your administrative team by:

  • Increasing the efficiency of your business, and reducing the number of hours your staff members need to spend on administrative tasks. The need to sift through e-mails, return phone calls and input data is virtually eliminated, giving your staff more time to focus on higher-priority tasks.
  • You can offer your customers the care and service that they deserve when you are relying on your booking software to take care of those mundane administrative tasks. You can focus more on creating better experiences while simultaneously providing your tourists with the technology they expect.
  • Your booking software allows you to reach out to customers that you may not have otherwise had access to, which will increase your bookings and your profits. With additional revenue available, you will have the opportunity to reinvest in your tour and activity business.

Rezdy is the premier booking software for the tour and activity sector. It was the first of its kind, and it continues to be a leader in the tour and activity technology industry. With Rezdy, you can count on having access to the latest and greatest features that will help you grow your business.

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