By Jessica Harris — 7 Jul 2021
A Wherewolf guest blog – Reducing touching shared objects at your business, giving your customers peace of mind AND increasing the efficiency of your check-in process. We know – there’s a lot to think about, right?
As the world begins to gradually reopen, many business operators have a primary focus on sanitation and improved safety protocols. In turn, this has created a dramatic shift toward contactless and customer information – such as digital waiver signing.
So, why the switch from paper to digital? Well, right now the alternative is to potentially have a crowd of people on the day, sharing a pen and clipboard while checking in or signing a liability waiver to participate in your activity. Which isn’t deemed as an efficient customer experience and certainly not COVID-safe or savvy – right?
Understandably, an increasingly common question for many venues, operators, businesses and events teams at the moment is:
“How can we put a contactless check-in and digital waiver process in place, really quickly?”
A fast, easy check-in and waiver process has always been ideal, but since COVID-19 entered the world; the need to go digital is imperative.
All that’s required is a digital waiver system, like a free Wherewolf account, to start building your customised waiver form and custom-branded QR code. Custom development isn’t needed, and you certainly don’t need to be a coding whiz to create a polished waiver system (phew!). From here, you’ll have two contactless check-in options available at your fingertips.
1. Sign the waiver in advance onlineYou can send out digital waivers ahead of time to be completed at the guest’s convenience using their own device. The waiver link can be either manually sent, or automatically via simple integration if you use a booking platform, like Rezdy.
2. Generate a QR CodeYou can print and present your QR code and instructions onsite, then direct guests to scan the QR code with their own device as they arrive. They’ll be taken to the same waiver form or check-in process on their device and will be able to provide all required information without touching a single shared surface, instantly.
With both of these options, your guest data is not only safely stored, organised and easily accessible; it’s immediately added to your Wherewolf database for your daily guest view.
Wherewolf’s cost-effective paid plans include the ability to create your own professionally branded sign-in app, in addition to the above contactless options. This makes it super easy to set up an iPad kiosk at the point of entry where your guests can sign in and complete any required waiver before entering.
Every professional plan includes guest management tools that help you to manage equipment, teams, staff and onsite guests, as well as market research tools to help you understand your guests with clarity.
The value of a contactless, digitised check-in and waiver process? Priceless.
Wherewolf’ software integrates with Rezdy and is very complimentary so go ahead and request a demo today. Wherewolf and Rezdy have also teamed up to provide an all exclusive offer on Wherewolf’s digital waiver software, waiving the $1,500 set up fee so you can get your own Wherewolf digital waiver and iPad app, without the development costs. Click here to find out more.
For more support and tips on how to increase sales in your travel business, follow the Rezdy’s blog.
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