By Blake Ng — 3 Nov 2016
Communicating with your customers is an important part of developing your brand and improving your reputation in the tourism industry. As mobile usage rises and an increasing number of people are set out to explore the far reaches of the world, it’s important that you develop an online presence that proves you are committed to customer service. Today’s travellers are looking for immediate confirmation after they book a tour or activity with you, as this gives them the confidence they need to move forward with their travel plans.
While a booking confirmation email is necessary, you should note that you don’t have to devote time and energy to crafting individual confirmations for all of your guests. An online booking software, such as Rezdy, can generate automatic booking confirmation emails that are both informative and impressive. This allows you to save time while also improving your reputation amongst your target customers.
For more information, download the free Online Booking System e-book today.