By Taz Bareham — 25 Apr 2016
A few years ago now, we noticed a gap in the market. There were plenty of online booking systems for those in the travel industry — but many of these programs were generic systems designed for any type of travel business.Or, they were systems that worked better for those in the accommodations industry. There was not an online booking system available for tour and activity operators, and these business owners represent a large portion of the tourism industry.
In order to better meet the needs of tour operators across the globe, Rezdy was created. This online booking system not only automates the booking process by allowing tour and activity providers to accept direct bookings on their website, but it also offers access to a Channel Manager that gives tour operators a chance to increase their distribution network by connecting with agents. As a cloud-based system, Rezdy allows people to operate their businesses in a way that is most convenient for them. Ultimately, it gives tour and activity providers the chance to focus on the aspect of their business that they love the most — their products and their customers.
And the feedback that Rezdy receives proves that is a valuable asset to those who offer tours and activities across the globe. Here’s a few of the glowing reviews that we are so proud to have received:
After trialing many other reservations systems, this one is by far the most tour operator friendly system available on the market.
I can’t speak highly enough of the customer service level. I am quite technically challenged and the sales and service staff looked after me with professionalism and sensitivity. No question was small or stupid, they walked me through everything and I always felt amazingly confident after being coached and guided by them.
Rezdy is just epic … Our bookings have approximately doubled since going to Rezdy, and I would credit a large part of the increase to having this booking system in place — specifically the increase in direct online bookings via our website.
I had searched for many years for a booking system to suit my product and my budget. Since finding Rezdy my direct business has increased tenfold. … Rezdy gives me a competitors edge and allows me to interact directly with my guests.
We’ve been using Rezdy for over a year. We absolutely love it. My company would not have been able to grow into its current state without their amazing software. We’ve booked thousands of customers through it now and have no plans of switching. They continue to release new features that are true improvements based on product direction and customer feedback.
We’re thrilled that so many of our clients love Rezdy and feel that it has directly benefited their business. We’re proud of these reviews, yet we continue to make customer service a top priority.
With Rezdy, you can count on new features and developments that will enhance your experience every step of the way. For more information, begin your free trial today.