Home / Blog / Scheduled System Maintenance: Tuesday 13 October 2026

Scheduled System Maintenance: Tuesday 13 October 2026

LM
Lily Miggins
2 min read
Illustration of a laptop showing a maintenance gear and progress bar under a starry night sky, with a wrench

We’re carrying out scheduled database maintenance on Rezdy in October. Rezdy will be unavailable for up to 1.5 hours between 1:00 AM and 2:30 AM AEDT on Tuesday 13 October 2026.

Here is the same window in other time zones:

  • NZDT: Tuesday 13 October, 3:00 AM to 4:30 AM
  • UTC: Monday 12 October, 2:00 PM to 3:30 PM
  • CEST: Monday 12 October, 4:00 PM to 5:30 PM
  • EDT: Monday 12 October, 10:00 AM to 11:30 AM
  • PDT: Monday 12 October, 7:00 AM to 8:30 AM

We’ll be in touch with all Rezdy users before the maintenance window begins and again once it’s complete.

Why we’re doing this

This is routine scheduled maintenance to keep our database infrastructure secure, stable and performing well.

What’s affected during the maintenance window

Once maintenance begins, Rezdy will be temporarily unavailable for up to 1.5 hours. During that time you won’t be able to:

  • Log in to Rezdy
  • Create, take or manage bookings from any source, including direct bookings, booking forms and widgets, API and resellers
  • Manage your account, including availability, products, settings and manifests

Anyone using Rezdy during this time will see an error message saying maintenance is in progress.

Any booking or payment already in progress when maintenance begins may fail. Failed bookings and payments won’t be retried automatically, so customers may need to try again once maintenance is complete.

API connections

API calls will return an HTTP 500-series error during the maintenance period. No calls or webhooks, outgoing or incoming, will be sent, received or retried. Once maintenance is complete, partners can retry failed requests and resume normal operations.

Operators distributing through Rezdy

Availability can’t be updated in Rezdy during the maintenance window, so resellers and OTAs won’t receive availability updates either. Updates resume as normal once maintenance is complete, but changes made during the outage won’t be sent through retroactively.

Stay up to date

For the latest updates on the day, check and subscribe to the Rezdy status page.

We apologise for any inconvenience and thank you for your understanding.

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