By Taz Bareham — 17 Mar 2014
All tour operators who want to distribute their products to hard-to-reach markets need to do so through agents. They can get your tours and activities out in the market faster than you can trying to build it all yourself. For an effective partnership, you need a good agent relationship.
So how can you kick off the agent relationship in the right way?
What do we mean by ‘right’? You can’t just pick anyone to work with – you need to suss them out. So look for these qualities:
For agent screening questions, read the full post.
This is your terms of trade, i.e. contract that details how you are prepared to work with each other. Remember to include:
Commission is the top priority on your agents’ minds, so be sure to get it right.
Ongoing booking management can be one of the biggest strains in the agent relationship. If you’re lucky enough to have Rezdy, your agents will be able to log in for free and send you bookings without any manual intervention.
Everyone’s happy because you won’t be stuck doing more work by manually processing their bookings, and they don’t need to constantly call you to check for availability.
So how do you do it? First, you need to go to Contacts > Agents > Add an agent.
When you get to Agent Payment, define what’s required for agents to make bookings.
For example, if you have a $100 order and 20% commission on products:
Then, define what permission you want to give to your agent on Rezdy.
Each agent will have limited availability to a specific Catalog. Your Catalog defines commission rates and the access and restrictions you give to this agent. These are created in the Inventory > Catalogs menu.
Once you add your agent, they’ll get an invitation email and you’ll see them in your agent list. Even if they don’t accept, you’ll still be able to track them.
And voila – you have everything you need to start your relationship the right way.
Try Rezdy for free, we’ll help you getting listed.