Resources / Business Operations / Management Management Articles Our Management blog is dedicated to helping you streamline your processes, boost your efficiency, and deliver the best guest experiences possible. Whether you’re a seasoned tour operator or just starting out, you’ll find valuable insights and expert advice to help you succeed.
Bookings Management 10 ways reservation technology helps tour operators get more bookings An online reservation system is going to do more than make your job easier: it will increase your bookings and allow you to take… Legal 5 types of tour guide insurance all tour operator businesses need As a tour operator, you face risks on a daily basis that go beyond typical business challenges. Whether you’re running sightseeing tours in Sydney,… Business Operations Operator Best Practice How to build the perfect tour itinerary: a step-by-step guide Creating the perfect itinerary is both an art and a science. It’s the backbone of your entire operation, capable of transforming a good travel… Guides Operator Best Practice Step-by-step guide to creating a tour operator business plan [template included] Ready to take the plunge and launch that tour company or adventure travel business you’ve been envisioning? Before you start welcoming guests, the best… Guides Management Supplier Management Strategies for Streamlining Tourism Business Operations The tourism industry is huge, with a worldwide revenue predicted to reach over $900bn in 2024. In a market of this scale, there’s a… Operator Best Practice The benefits of cultivating a remarkable online reputation in the tourism industry A guest blog by Digital Triggers In today’s digital era, a robust online presence isn’t just advantageous; it’s a necessity. For tour and activity… Operator Best Practice How to create a Google Business Profile for tour operators In today’s digital age, establishing a robust online presence is pivotal for businesses looking to thrive in the competitive market. One powerful tool that… Bookings Management How to set up an online booking system for tour businesses In the modern world, people want easy access to experiences. And with 5.19 billion people online globally, there’s no better way to reach your… Operator Best Practice 7 tips to fostering diversity & inclusion in your tour and activity business In today’s diverse and interconnected world, fostering diversity and inclusion (DEI) is not just a social responsibility but a crucial element for business success…. Operator Best Practice 10 essential tips to grow your e-bike tours business In recent years, electric bikes, commonly known as e-bikes, have become a dominant force in the world of transportation. Not only are they transforming… Operator Best Practice 8 essentials steps to start a food tour business Food tours are a delectable journey through culture, history, and culinary delights that have been gaining immense popularity in recent years. These immersive experiences… Operator Best Practice 9 essential tips to start a water sports business The world of water sports draws various types of travelers; whether they be adventurers, thrill-seekers, or simply those seeking a refreshing escape from the… Operator Best Practice The truth about tourism business ideas and why you should care A guest blog by Recurpost.com The tourism industry holds immense potential for aspiring entrepreneurs, offering a plethora of business ideas that can be both… Operator Best Practice Travel customer journey: how automation can help A guest blog by coupler.io Tour and activity companies have been going online for some time. They actively use travel and tour websites as… Technology Management 6 uses of AI in travel and tourism Artificial intelligence is some of the most cutting-edge, rapidly-growing tech available today. It’s no surprise, then, that AI is hugely popular in the travel… Bookings Management 10 benefits of online bookings for tour and activity operators Updated September 2023 – In 2022, 66% of the global travel and tourism market revenue was processed online, and that is expected to grow… Operator Best Practice 5 ideas that’ll differentiate your tours in 2024 A guest blog by Saynine. Updated January 2024 – As the tourism industry envisions one of its biggest years to come, it’s clear that… Operator Best Practice 8 reasons why Google My Business is important for tour and activity operators Updated October 2023 – As the tourism and travel industry takes a massive shift online, navigating digital marketing and search engine optimization strategies is… Bookings Management Email automation for tour and activity operators Updated March 2024 – Did you know? The average person spends around 3 hours a day on email. Tour operators on the other hand… Operator Best Practice 9 tips to start a tour company on a tight budget Updated March 2024 – Starting a tour company takes passion, dedication, and hard work. As a tour operator, you need in-depth knowledge of the… Sustainability Drawing inspiration from New Zealand: a model for sustainable tourism As sustainability takes centre stage for the experiences industry, New Zealand has been leading the sustainable tourism industry since 1999, and today, most countries… Technology Management How blockchain, VR and the metaverse could revolutionize the tourism and experience industries You’ve probably heard of several new tech phrases making the rounds lately. NFTs, blockchain, Web3, VR tourism, the metaverse, and crypto – what are… Operator Best Practice 9 tips on how to get more direct bookings for your tour company Updated June 2023 – In the world of tour and activity operators, direct bookings are considered the golden ticket. Operators are always on the… Operator Best Practice 9 ways tour operators can optimize their tours in the new normal The COVID-19 pandemic has transformed the travel industry, and tour operators have had to adapt and make changes to their operations. There’s no denying… Bookings Management 6 tips for handling large group bookings or reservations Updated September 2023 – When it comes to celebrating milestone birthdays, family get-togethers, or team-building exercises, large group reservations are a common necessity. These… Operator Best Practice 8 useful tour operator tips to prepare for the peak season The peak travel season is an exciting time for any tour operator, but it’s particularly thrilling this year. Many of the lingering pandemic restrictions… Operator Best Practice Elevating your bus tour business: 10 strategies for success Updated August 2024 – Starting and growing a bus tour company is a journey that requires more than just offering transportation from one attraction… Operator Best Practice How to start a tour business Updated March 2023 – Considering how to set up a tour operator business in your area? You could be about to launch into one… Legal How switching to digital waivers saves time and is more COVID safe A Wherewolf guest blog – Reducing touching shared objects at your business, giving your customers peace of mind AND increasing the efficiency of your… Sustainability 6 green tourism examples to green up your travel business Updated June 2022 – Sustainable tourism or green tourism is undeniably the way of the future. Aundeniably the way of the future. As we… Technology Management 5 tips to make your tours or activities entirely paperless Hands up who loves paperwork? Yep, we thought as much. Nobody really loves the process of printing, stacking or archiving necessary paperwork, which is… Operator Best Practice Entrepreneurial Ideas for Tour Operators: 5 Strategies to Try After perhaps the most difficult year ever for tour and activity operators, the travel industry is finally set to rebound. More travelers are ready… Operator Best Practice 4 big benefits of follow-up emails for your tourism experiences Rezdy’s activity booking software allows you to customise and send up to three automated follow-up emails after each guest has experienced your tour, activity… Data Data analytics. Grow your business with the data already available to you. Bookings Management How to create a flexible tour cancelation policy that boosts your business Updated April 2023 – Once you secure a booking from a prospective traveler, the last thing you want to think about as a tour… Sustainability 4 Simple ways tourism operators can support World Wildlife Day Bookings Management Benefits of online booking software for tour operators Updated April 2023 – We now live in an era where everything is practically inseparable from the internet, including business. It’s now crucial that… Operator Best Practice How to hire and train amazing tour guides Kelsey Tonner from the Be a Better Guide Project shares his tips and insights on developing great tour guides and leaders. I am an… Technology Management Why use Mobile Wallets like GooglePay & ApplePay Case Studies Operator Best Practice Case Study: Ultimate Winery Experiences Australia Transcript The last 18 months has been interesting. 2019 for the ultimate winery experiences was a boom. We were really gaining momentum. We had… Case Studies Operator Best Practice Case Study: Reason Escape Room Virtual experiences CAN work and yes, they can generate revenue. Across the industry, we’ve seen questions on the effectiveness of virtual tours & experiences…. Case Studies Operator Best Practice Case Study: London Taxi Tours The travel industry is in turmoil. Many tour operators are making the tough decisions to let their employees go. As this drags on, redundancies… Operator Best Practice How to make a virtual tour: driving business in a post COVID-19 world There are numerous lessons that COVID-19 taught the travel industry – and the benefits of live virtual tours is one of the most prominent… Bookings Management Tour booking form template This article was co-written with Tourism Tiger. Updated February 2023 – If you’re looking for a tour booking form template, you’ve come to the… Legal Waivers – Why Your Business Should Move It to Digital Every tour and activity company, regardless of the products or services that it offers, should require its customers to sign a waiver. Liability waivers… Operator Best Practice How to Create an Impressive Itinerary That Customers Can’t Say No To! During their online booking journey, travelers spend a lot of time looking at their different options. They may hop from one tour and activity… Sustainability How to Attract Sustainable Travelers Sustainable travelers are ready to explore, and they aren’t afraid to spend the money necessary in order to travel responsibly. According to The Caterer, ethical… Sustainability Why Sustainable Travel Matters to Tour Operators Traveling is a favorite pastime for people of all ages. From families who want to introduce their young children to the rest of the… Data The 5 best ways to collect data for tourism businesses It seems like data is the buzzword of the year. Marketing experts hail data as the key to unlocking endless potential among targeted groups… Legal How to create a waiver for travel and tours Updated February 2022 – No matter what type of action and adventure your company provides its customers with, it’s important to cover your ground… Operator Best Practice How to look for the qualities of an effective tour guide operator when hiring Updated November 2024 – Raise your hand if you’ve ever felt like giving up on hiring your next tour guide. When you on-board new hires,…