Resources / Business Operations / 2 Business Operations Curated resources to help you run your business operations more efficiently.
6 Additional Income Streams For Tour Operators Getting as many bookings as possible is necessary to sustain your tour and activity business, but there are lots of other ways that you… Case Study: El Sol Vida It’s no secret, the COVID-19 virus has made it an extremely challenging time for many tour operators out there. Cancellations are coming in, bookings… 4 Ways to Successfully Manage Your Tour & Activity Business Many tour and activity operators feel that the best part of their jobs is that every day is different from the one before. Some… How to make a virtual tour: driving business in a post COVID-19 world There are numerous lessons that COVID-19 taught the travel industry – and the benefits of live virtual tours is one of the most prominent… Tour booking form template (Co-authored with Tourism Tiger) If you’re looking for a tour booking form template, you’ve come to the right place. So you’re starting to look at booking options for… Waivers – Why Your Business Should Move It to Digital Every tour and activity company, regardless of the products or services that it offers, should require its customers to sign a waiver. Liability waivers… How to Create an Impressive Itinerary That Customers Can’t Say No To! During their online booking journey, travelers spend a lot of time looking at their different options. They may hop from one tour and activity… 5 Reasons Why You Should Add Travel Trade Shows to Your Budget Attending a travel industry trade show is a commitment. Not only do you have to spend money to travel to the trade show and… How to Attract Sustainable Travelers Sustainable travelers are ready to explore, and they aren’t afraid to spend the money necessary in order to travel responsibly. According to The Caterer, ethical… Jump on the experience gift bandwagon with Rezdy 35% – this number has been growing every year – of Rezdy customers sold gift cards last year. That’s because gift cards and gift… Why Sustainable Travel Matters to Tour Operators Traveling is a favorite pastime for people of all ages. From families who want to introduce their young children to the rest of the… Case Study: Cat O’Nine Tails Cruises It’s Smooth Sailing With Rezdy’s Booking Software Jeff runs a tight ship when he sails the Cat O’ Nine Tails catamaran on Brisbane’s waterways. But a… Case Study: Tastes of the Hunter Wine Tours About Tastes of the Hunter Wine Tours Looking for a sweet wine escape? Maybe with the special someone, family or a day out with… 7 tour pricing strategies to grow your tour bookings Updated November 2022 – It can be tricky to put a price tag on an experience, however, despite this, pricing is everything in the… 3 tips on how to price your travel products 3 tips on how to price your travel products Perhaps you’ve done all of the market research possible, and you have identified the hole… 8 tips to become a sustainable tour operator Sustainable tourism is undeniably the way of the future. With the rising warnings of climate change and its detrimental impacts on our natural resources,… 6 ways to increase profit margins in the tourism industry How do tour operators maximise profit? Earning a profit is the hallmark of a great business. The only way to succeed in any industry… The 5 best ways to collect data for tourism businesses It seems like data is the buzzword of the year. Marketing experts hail data as the key to unlocking endless potential among targeted groups… 5 types of tour guide insurance all tour operator businesses need 5 types of tour operator insurance and what to consider Updated November 2021 – As a tour operator, you will be dealing with risks… How to create a waiver for travel and tours Updated February 2022 – No matter what type of action and adventure your company provides its customers with, it’s important to cover your ground… How to look for the qualities of an effective tour guide operator when hiring Updated June 2022 – Raise your hand if you’ve ever felt like giving up on hiring your next tour guide. When you on-board new… 10 More Must-Have Features of Online Booking Systems We previously discussed the major features that every online booking system requires to support a tour or activity business. However, those were the bare… 11 must-have features of an online booking system Updated November 2021 – Whether you run a kayaking rental business on the island of Maui or you’re a tour guide operator working in… 5 Ways Tour Operators can Brand Themselves on a Budget Branding is one of those words that just sounds expensive, especially to independent tour and activity operators who need to grow their business in… 5 must-have characteristics of tour operators Whether offering a guided tour of the historical properties within a city, or giving an introductory lesson in kayaking, a tour and activity operator… The pros and cons for artificial intelligence in the travel industry For decades, artificial intelligence has been hailed as the technology of the future. Life-like robots have long appeared in science fiction movies, and novels… How To Perfect Your Manifest Your manifest is the key to the smooth running of your tour or activity. Are you structuring it in the best way? Watch this webinar… How can tour operators encourage responsible tourism? Many tour and activity companies operate in destinations that rely heavily on tourism to fuel their local economy. These tour and activity operators are… From the Experts: 10 Extra Essential Features for Online Booking System As a tour and activity operator that is doing business in the 21st century, you know that an online booking system is an essential business tool. But… Protect You and Your Business: How to Create A Liability Release Form Your tour and activity company is going to welcome a wide variety of guests to enjoy your experiences, and safety is likely one of… The Ultimate Checklist for Reservation System Features Updated January 2023 – As the tourism and travel industry begins to recover, it’s necessary for tour and activity providers to be prepared for… Case Study: Sitka Alaska Outfitters About Sitka Alaska Outfitters Sitka Alaska Outfitters is a guided tour company in Sitka, Alaska that offers fishing charters, ATV tours and unique wildlife tours… Case Study: 702 Helicopters Navigate Your Tour Business Towards Success They say the only way to see the Sin City is from above. Brian Lorenz of 702 Helicopters… Best practice for tours and activities: real-time availability The first step to your strategy involves real-time availability. Displaying your availability on your website in real time has a huge impact on your conversion… How to Customize Booking Calendar Plugin for WordPress The WordPress booking calendar plugin is the complete solution that you need for accepting online bookings at your tour and activity company. With fully… Case Study: escapeXperience Escape the admin bloat with Rezdy Tucked away in the charming melting-pot Melbourne suburb of Oakleigh is one of Australia’s most loved escape room… Waivers: What you need to know before you find yourself legally protected Does my business need a waiver? Waivers provide your customers with information about the risks associated with any tour that you offer and protects… Useful apps to integrate with your booking software Rezdy is a powerful online booking system that is designed with tour and activity operators in mind. There are not many booking software platforms… How to process online credit card payments Making credit card payments online is the norm among today’s consumers, especially when paying for travel-related purchases. This is why your ability to process… 10 tips on how to become a successful tour operator Updated February 2022 – Prior to the onset of the busy travel season, you should make a pledge to yourself – this is the… An Online Availability Calendar for Tour Operators An online booking calendar is a tool that can be implemented on your website in order to display your availability to your clients and… 5 tips on how to handle overbookings Updated August 2022 – As a tour and activity provider, changes within your daily operations are inevitable. No-shows, cancellations, and time changes are a… How to Write a Bulletproof Liability Waiver As an activity provider who offers exciting charter fishing trips into the crystal blue waters that surround your town, you often make action, adventure… Costs for Tour Operators to Consider When Managing the Budget The calendar year is almost winded down, so it’s the perfect time to reflect on the budget for your business. Budget management should always… What is direct booking vs indirect booking? No matter what types of tours and activities you offer, you know that you need bookings in order to thrive. As part of your… What is yield management for tour and activity operators Updated November 2022 – As a tour and activity provider, increasing your revenue is one of your main goals and a smart way to… Best ways to book for travel: online, offline & agents The key to success when you are a tour and activity provider is simple: bookings. You need people to book out the tours and… Gift Cards: Everything You Need to Know About Them There is a growing trend among people buying gifts for friends and loved ones towards buying experiences as gifts rather than buying objects. This… Case Study: Your Sydney Guide Set Up For Success With Booking Software Your Sydney Guide offers custom-tailored private tours in and around Sydney. All tour itineraries are designed with the… How to Handle and Reduce Credit Card Chargebacks Credit card chargebacks and refunds are a major pain for tour and activity operators. What’s the best way to handle them? This is your… The 3 Keys to Accepting Online Payments for Your Tours & Activities Refusing to accept online payments is bad for business. Not only do your customers prefer to pay for goods and services online, but manual…
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