Resources / Business Operations / 3 Business Operations Articles Welcome to the Business Operations blog on Rezdy! Here, we share the latest tips, tricks, and tools to help you optimize your tour operator business and enhance your guest experiences. From management to platform solutions, you’ll find everything you need to stay ahead of the curve.
What is direct booking vs indirect booking? No matter what types of tours and activities you offer, you know that you need bookings in order to thrive. As part of your… What is yield management for tour and activity operators Updated November 2022 – As a tour and activity provider, increasing your revenue is one of your main goals and a smart way to… Online vs offline travel bookings: which is right for you? Updated January 2024 – Bookings are the lifeblood of your tourism business and crucial for its success. There are now various booking systems for… Everything You Need to Know About Gift Cards There is a growing trend among people buying gifts for friends and loved ones towards buying experiences as gifts rather than buying objects. This… Case Study: Your Sydney Guide Set Up For Success With Booking Software Your Sydney Guide offers custom-tailored private tours in and around Sydney. All tour itineraries are designed with the… How to Handle and Reduce Credit Card Chargebacks Credit card chargebacks and refunds are a major pain for tour and activity operators. What’s the best way to handle them? This is your… How To Implement Your New Online Booking System Despite the fact that numerous tour provider issues are solved by online booking systems, it’s normal to get some kind of resistance when you’re… Sustainable tourism: what it is & how tour operators can help Updated June 2023 – In recent years, the demand for green tourism has skyrocketed as more and more travelers seek out eco-friendly and sustainable… Case Study: Tour de Vines Bag A Peak With Rezdy’s Booking Software Damian Cerini is the Owner & Founder of Tour de Vines, a tour operation which successfully marries a… Case Study: Calypso Star Charters Get a Jawesome Amount of Bookings with Rezdy Natasha Becker is the Office Manager at Calypso Star Charters in Port Lincoln, South Australia. Calypso Star Charters… Case Study: Sydney Harbour Kayaks Paddle Through A Stream of Online Bookings With Rezdy Shannon O’Brien is the Owner and Managing Director of Sydney Harbour Kayaks. As Australia’s largest full service… Case Study: Malibu Wine Safaris See Bookings Soar With Rezdy’s Booking Software Dakota Semler is the Owner & Founder of Malibu Wine Safaris, who offer truly unique adventures in an… Case Study: Go Sea Kayak Turn the Tide With Rezdy’s Online Booking Software Kurt Tutt loves his job at Go Sea Kayak. He gets to give people a once in… Case Study: Sunshine Coast Skydivers Soar With Rezdy’s Online Booking System Tony is the Manager of Sunshine Coast Skydivers, a beach tandem skydiving tour on the Sunshine Coast. Since Tony’s… Case Study: Tulsa Helicopters Say ‘I Do’ to Rezdy’s Online Booking Software Hearing two simple words “I do” is one of the best parts of Chuck Dixon’s job… 3 Rezdy Integration Apps to Start Making Use Of We know that you use a lot of other online tools to manage your business. So to make life simpler for you, we’ve integrated… Tax Deductions Tour Operators Can Claim: 10 Examples For small business tour operators, it can be hard to know all of the things you can claim off your tax. In terms of… The Tour Operator’s Itinerary Checklist Every tour operator needs to be great at creating and executing a fitting itinerary for their guests. After all, an itinerary is one of… Different types of tours and how to manage them: A guide for first-time tour operators Updated September 2022 – So you’ve decided that you want to start running tours. But now, you’re stuck on exactly how to approach your… The 6 biggest problems faced by tour operators – and how an online booking system can solve them Updated March 2023 –As the travel industry continues to evolve, tour providers are faced with a myriad of challenges that require innovative solutions. From… How to build the perfect passenger manifest Updated May 2023 – The success of any tour program relies heavily on the effective management of multiple moving parts, and one of the… How to increase sales in the travel business and stay ahead of competitors Updated September 2022 – Finding creative ways to maximize sales is at the top of every travel business’ mind. But determining the most effective… 3 Budget Management Essentials for Tour Operators 2014 is in full swing, and it’s the perfect time to revisit your budget. Good budget management skills are absolutely critical to increasing any tour… How Your Website’s Content Can Make You Money! One of the main challenges for website owners is keeping their site updated with a stream of fresh, interesting and exciting content for their…