Why the change?
Why is Rezdy changing their pricing plans and what’s in it for me?
Our new pricing plans have been designed to be fairer to all our customers, whether just starting out or well established businesses. We’ve reduced our monthly subscription rates and introduced a percentage fee instead of included bookings.
The good news is, we only make money when you make money, so we are more motivated than ever to help you get more bookings. What’s more, we are offering existing customers an exclusive discount on offline bookings not available to new customers.
FAQs
If you have further questions in relation to your plan or making a switch, please don’t suffer in silence! Simply call or email our friendly customer success team who are ready and waiting to help.
Call United States
+1 415 655 1633
Call Australia
+61 2 8244 3060
Email Customer Success
myaccount@rezdy.com
Will my new plan have the same features as my current plan?
For the majority of our customers, there will be no negative impact in feature set. However, if you do have any questions or concerns please reach out to our friendly customer success team who are there to help.
What will happen to my data if I choose a lower tier plan than the one recommended for me?
If you are considering switching to a lower tier plan to the one you have been recommended, please get in touch with our customer success team prior who will be able to talk you through implications and avoid any potential loss of data.
Is there any price cap on online booking fees for high value products?
No. The maximum total booking fee for an online purchase is determined by the plan tier of the plan, and as a percentage of the total.
Are there fees for offline bookings?
Yes. But as a valued customer for making the switch, we have reduced this rate. For the Foundation Plan you pay $0.50/booking (usually $1), Accelerate Plan you pay $0.30/booking (usually $0.85) and for the Expansion Plan you pay $0.10/booking (usually $0.70)
Do I have to pass the booking fee on to my customers?
No. The default is to pass the booking fee on to your customer. However, you can choose to absorb this fee instead. You can manage your preferences at any time in the Online Payments menu in your booking software app.
Can I stay on my current plan?
Not ready to change? No problem. You might miss out on these exclusive rates, but rest assured your current plan will continue until you instruct us otherwise. But, please be aware that any new features will only be added to our new plans.
If I switch my plan today, when will the change come into effect?
After switching from your current plan to one of our new plans, changes including features and charges will take effect on your next billing date.
Foundation $49/mo 
Accelerate $99/mo 
Expansion $249/mo | Foundation | Accelerate | Expansion | |
|---|---|---|---|
| Choose this plan | Choose this plan | Choose this plan | |
| Get off to a flying start | |||
| Expert ongoing support | |||
| Free onboarding | |||
| Unlimited users with individual tracking | |||
| Unlimited products | |||
| Unlimited agent/reseller connections | |||
| Assisted product/session loads | 5 | 10 | 20 |
| Sell more | |||
| Free 1-Click website | |||
| Booking button | |||
| Accept mobile bookings | |||
| Facebook integration | |||
| TripAdvisor Review Express | |||
| Sales reporting | |||
| Bar & QR code scanning | |||
| Promotional codes | |||
| Gift cards | |||
| Sell extras | |||
| Waitlists | |||
| Web plugins & advanced booking widgets | |||
| Save time | |||
| Scheduling, calendar & agenda management | |||
| Mobile app | |||
| Guest manifest | |||
| Calendar Sync (iCal, Google Calendar…) | |||
| Pick ups | |||
| Centralised resource management | |||
| Automated customer notifications | |||
| Liability waivers | |||
| Xero integration | |||
| Scale your business | |||
| Rezdy Channel Manager | |||
| Marketplace access to >12,000 agents | |||
| Zapier integration | |||
| Advanced reporting | |||
| Webhooks | |||
| Developer API | |||
| Pricing | |||
| Per month | $49 | $99 | $249 |
| Per online booking | 2% | 1.9% | 1.75% |
| Per agent booking | $1 | $0.85 | $0.70 |
| Per offline booking (exclusive offer) | $0.50 | $0.30 | $0.10 |
| Choose this plan | Choose this plan | Choose this plan | |