The Connector

You’re a people person, with a gift for making connections and building relationships. You’re naturally outgoing, enjoy meeting new people, and have a knack for putting others at ease. You thrive on collaboration and are always looking for ways to bring people together to achieve a common goal.

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Your biggest strength is your ability to build relationships, driven by your strong communication skills. This gives you the ability to:

  • Connect with people from all walks of life, making everyone feel welcome and valued
  • Make it easy for you to articulate your ideas and build consensus
  • Read the room. You’re generally aware of what others are thinking about, even if they don’t say it.
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Situations you might find yourself in:

  • Lost in a foreign country but somehow successfully communicating with the locals with gestures & body language
  • Meeting strangers while traveling and then being invited to their wedding the next day
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If you weren't a tour operator, you'd be a:

Motivational speaker

Your gift for making connections with people will allow you to gain anyone's trust figure out what exactly would motivate each individual.

Relationship matchmaker

Your ability to connect with people also means you know how to make other people feel connected.

Chief People Officer

You make people feel at ease, meaning you'll easily gain the trust of your teams, figuring out how to make things better for everyone in your company.

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Capitalizing on your strengths:

People love being around you, so whether it’s your team, guests or partners, try to make as much time as possible for them. This will ensure that they have as much trust in the business as they do in you, which makes for a more motivated team, more loyal customers and more valuable partners.

Ensure you have a process for collecting reviews. Your guests always have a good time when you’re around, so you want to ensure that you’re showing the rest of the world that feedback and boosting your conversion rates with it. You can set up automated emails on Rezdy that asks for reviews once the guest has completed the tour or activity.

Because you can easily connect with people from all walks of life, you may want to consider creating tours & activities specifically for international travelers and working with resellers who will bring you travelers from those international markets. For example:

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Inbound travel agents

These agents focus on bringing international tourists to your country. They’ll want to work with someone who can make their customers feel comfortable and exceed their expectations, making you a great partner when compared to other operators.


Online travel agents who specialize in international markets

Online travel agents like Civitatis specialize in the Spanish-speaking market. Like Civitatis, there are online travel agents who focus on travelers from specific countries or regions. You can utilize these online travel agents to target the markets where you would have the competitive advantage over other operators.

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Also consider working with hotels & accommodations. Hotels often prioritize improving their guest’s experience over making a commission. When they send their guests your way, your services are a direct reflection of their reputation.

Therefore, they only work with a handful of operators who they trust. Your ability to connect with guests and make them feel comfortable are exactly what hotels are looking for. Plus, your ability to connect with people will help you build trust between you and the hotel which will quickly make your experiences the top recommendation for their guests.

Finally, keep networking. Keep putting yourself out there and meeting new people. Attend industry events, join professional groups, and seek out opportunities to meet new people. You never know who you might meet and how they could help you or your business in the future.

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