As we come to the end of another monumental year, the industry has made a remarkable rebound, with the World Tourism Organization tracking International tourism to end 2023 close to 90% of 2019 levels.According to the Mastercard 2023 Travel Report, travelers are increasingly drawn to unique experiences, with spending on tours and activities skyrocketing by 65% as of March 2023 compared to material purchases, which only saw an increase of 12% compared to 2019.As we explore Rezdy’s milestones in 2023, it’s evident that our dedication to providing seamless experiences aligns with the evolving demands of today’s traveler. Join us as we go through all the significant achievements shaping Rezdy’s path this year, signaling a vibrant and thriving future for the years to come.
It's been a very rewarding year to see so many customers & partners across the world increase their online bookings using Rezdy, particularly through their local agents. Closer to home we made the momentous step to combine the business with Checkfront (Canada) & Regiondo (Germany) to create the largest independent technology business in our space. Our goal is to continue serving our customers needs & building the best product & service in the market. 2024 will bring so much to share that I can't wait! Chris Atkin - Chief Executive Officer
Tourism is back in full swing2023 was a great year for Rezdy operators, with a total revenue growth of 25% compared to 2022. Let’s dive a little deeper to see the triumphant victories of our customers and the industry. + 0 % Total Ticket Value + 0 % Total no. of bookings + 0 % Avg no. of bookings per operator + 0 % Total no. of reseller bookings Figures are in comparison to 2022 levels
This year, we announced that we have merged with Checkfront and Regiondo – two powerhouses of the industry, based in North America and Europe respectively – a move that has made us the world’s largest independently-owned reservation technology business in the industry.“Our goal is to create something greater than what any of our individual businesses could achieve alone,” – Chris Atkin, CEO.By joining forces, we aim to leverage each company’s unique strengths and regional insights to accelerate growth, foster innovation, and create a more powerful and comprehensive solution for tourism professionals worldwide.To read more about it, click here.
This year, we were selected as the winner of the “Overall TravelTech Innovation Of The Year” award in the inaugural 2023 TravelTech Breakthrough Awards for our Channel Manager.At Rezdy, we believe that life is about experiences and experiences create memories that can last a lifetime. We are honored to receive this prestigious recognition, further motivating us in our mission to pioneer the industry through technology.
Top 3 Rezdy features launched in 2023In an effort to continue to drive growth and value for our operators, here are just a few highlights from this year: Google Things to do update Rezdy is one of the first booking and distribution platforms to integrate with Google Things to do, providing our customers with many pilot features and allowing Rezdy operators to optimize their product details that are displayed on Google straight from their Rezdy dashboard. Improved reporting We have undergone a thorough reconstruction of our reporting suite to offer a more comprehensive overview of your business performance. This enhancement allows you to delve deeper into the data essential for your operations. Rezdy operators now benefit from clearer and more detailed view reports encompassing revenue, products, transactions, reconciliation, and voucher usage. Real time availability for Viator We've implemented real-time availability notifications for all Rezdy operators distributing their experiences through Viator. This ensures that Rezdy operators are no longer subject to Viator's periodic checker, enabling Rezdy operators to enhance their conversion rates on Viator.
This year we also maintained our GetYourGuide Premium Connectivity partner status for the 4th year in a row. The award is only provided to the best 4 out of nearly 200 GetYourGuide partners, based on API performance, API Features, and Business Value.
ATE 2023 This year, Rezdy seized the fantastic opportunity to be part of another successful Australian Tourism Exchange; witnessing over 3000 passionate tourism professionals gather to connect, learn, and grow.A particular shoutout to the 163 businesses that scheduled meetings with us to discover the extensive capabilities our platform has to offer. Your engagement and enthusiasm greatly contribute to the success of these events. Arival 360 Orlando This year, we were privileged to participate in Arival 360 in Orlando. Our Chief Growth Officer, Susan Debottis, had the honor of presenting at the Demo Lab sessions and our CEO, Chris Atkin, served as a panelist alongside industry leaders in the “Industry Weigh In” panel.We extend our gratitude to Arival for hosting yet another successful event, and we would like to express our thanks to everyone who visited our booth. Your engagement and support contribute to the success of these meaningful industry gatherings. Meeting Place 2023 After a successful year, last year, our team participated in the 2023 Meeting Place presented by the Australian Tourism Export Council (ATEC) – an event that brings Australia’s leading tourism buyers and sellers together.It was amazing to see over 500 delegates and 100 experiences products showcased at this year’s event, and even more heartwarming to discover that 45% of operators at ATEC use Rezdy software. TRENZ 2023 From the stunning landscapes to the lively Kiwi hospitality, we couldn’t have asked for a better way to celebrate our first-ever TRENZ.With over 1500 attendees, and just under 100 appointments, we had a blast engaging with like-minded individuals and sharing our innovative booking software solutions, connectivity expertise, and tech support services.
Content published in 2023At Rezdy, we aim to continuously provide every tour and activity operator with knowledge and insights that will allow them to propel their tour and activity business to greater heights.From blogs and articles to eBooks and business templates, here’s how much content we produced in 2023. 0 New & updated blogs 0 eBooks & guides 0 Social posts 0 Youtube video
Thank youAnd that’s a wrap! From all of us here at Rezdy, we thank you for your continuous support this year & wish you the best for the holidays.Here’s to the future and an even brighter 2024!