By Blake Ng — 30 Jun 2016
When it comes to technology, there’s always a new gadget available that has the potential to improve the efficiency of your tour and activity company. You are likely bombarded each day with promotions of new apps, software programs, equipment and devices that claim to revolutionize the way you do business, but the fact of the matter is you don’t need all of it. When you are ready to invest in new technology for your business, you need to make sure it will truly benefit your company. Here’s 3 things to look for when updating your technology:
Technology should work for you, and not against you. If it is difficult to use or cumbersome to implement with your existing business, it will cost you additional time and add to your stress and frustration. Choose user-friendly technology that automates your business and allows you to focus more on the big picture. Instead of wasting time dealing with administrative tasks in an office, you will be able to focus on providing personalized service and memorable tours.
Technology should boost your business to the next level, rather than help you maintain the business that you currently operate. By implementing technology that helps scale your business, you will improve your distribution network and connect with additional agents willing to resell your products. An effective distribution strategy is necessary to the survival of your tour and activity company, and your technology should make growth and development a top priority.
In addition to helping you increase your distribution strategy and improving your efficiency, your technology should improve the customer experience. By offering features that enhance the experience for your travelers, you will increase your online bookings and improve your brand recognition throughout the industry. Investing in technology that works consistently and is easy for the customer to utilize is critical, as customers will become frustrated if they cannot take advantage of the features you claim to offer. Text message updates, automatic confirmation e-mails and live availability displayed on the website are just a few features that customers are hoping to find when they are booking tours and activities for their upcoming trip to your destination.
Rezdy is one piece of technology that you won’t regret investing in. As the only online booking system designed specifically for the tour and activity industry, Rezdy offers all of the features that you need to operate your business. In addition to allowing you to accept direct online bookings and automating the reservation process, Rezdy also boasts a Channel Manager that helps you improve your distribution strategy. Not only will this innovative business solution improve your efficiency, but Rezdy also provides you with the resources you need to grow your tour company into the future. To find out more information about how Rezdy can change the way you do business, begin your free trial today.