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Business Operations Articles

Global Trends in Tours & Activities: The 2026 Report

How Adding More Preferred Payment Methods Can Help Grow Your Customer Base

A guest blog by Sage Group Have you ever wondered how your payment setup affects your customers’ experience? This guide helps you navigate the…

What is Competitor Benchmarking Analysis and Why is it Crucial for the Travel and Tourism Industry?

A guest blog by accelerate agency   Introduction How does your travel company’s performance stack up against your competitors? You’re not going to find…

Infographic | Tourism Trends 2025

The Ultimate Guide to Choosing Tour Operator Software

As the travel industry continues to evolve, tour operators and activity providers are finding themselves in need of reliable software solutions to streamline their…

10 ways reservation technology helps tour operators get more bookings

An online reservation system is going to do more than make your job easier: it will increase your bookings and allow you to take…

5 types of tour guide insurance all tour operator businesses need

As a tour operator, you face risks on a daily basis that go beyond typical business challenges. Whether you’re running sightseeing tours in Sydney,…

How to build the perfect tour itinerary: a step-by-step guide

Creating the perfect itinerary is both an art and a science. It’s the backbone of your entire operation, capable of transforming a good travel…

Step-by-step guide to creating a tour operator business plan [template included]

Ready to take the plunge and launch that tour company or adventure travel business you’ve been envisioning? Before you start welcoming guests, the best…

Supplier Management Strategies for Streamlining Tourism Business Operations

The tourism industry is huge, with a worldwide revenue predicted to reach over $900bn in 2024. In a market of this scale, there’s a…

The benefits of cultivating a remarkable online reputation in the tourism industry

A guest blog by Digital Triggers In today’s digital era, a robust online presence isn’t just advantageous; it’s a necessity. For tour and activity…

How to create a Google Business Profile for tour operators

In today’s digital age, establishing a robust online presence is pivotal for businesses looking to thrive in the competitive market. One powerful tool that…

How to set up an online booking system for tour businesses

In the modern world, people want easy access to experiences. And with 5.19 billion people online globally, there’s no better way to reach your…

7 tips to fostering diversity & inclusion in your tour and activity business

In today’s diverse and interconnected world, fostering diversity and inclusion (DEI) is not just a social responsibility but a crucial element for business success….

10 essential tips to grow your e-bike tours business

In recent years, electric bikes, commonly known as e-bikes, have become a dominant force in the world of transportation. Not only are they transforming…

8 essentials steps to start a food tour business

Food tours are a delectable journey through culture, history, and culinary delights that have been gaining immense popularity in recent years. These immersive experiences…

Comprehensive Guide to Managing a Tour Business

As you embark on the journey of starting a tour business, it’s crucial to understand the importance of managing it efficiently. That’s where the…

9 essential tips to start a water sports business

The world of water sports draws various types of travelers; whether they be adventurers, thrill-seekers, or simply those seeking a refreshing escape from the…

The truth about tourism business ideas and why you should care

A guest blog by Recurpost.com The tourism industry holds immense potential for aspiring entrepreneurs, offering a plethora of business ideas that can be both…

Travel customer journey: how automation can help

A guest blog by coupler.io Tour and activity companies have been going online for some time. They actively use travel and tour websites as…

6 uses of AI in travel and tourism

Artificial intelligence is some of the most cutting-edge, rapidly-growing tech available today. It’s no surprise, then, that AI is hugely popular in the travel…

10 benefits of online bookings for tour and activity operators

Updated September 2023 – In 2022, 66% of the global travel and tourism market revenue was processed online, and that is expected to grow…

5 ideas that’ll differentiate your tours in 2024

A guest blog by Saynine. Updated January 2024 – As the tourism industry envisions one of its biggest years to come, it’s clear that…

8 reasons why Google My Business is important for tour and activity operators

Updated October 2023 – As the tourism and travel industry takes a massive shift online, navigating digital marketing and search engine optimization strategies is…

Email automation for tour and activity operators

Updated March 2024 – Did you know? The average person spends around 3 hours a day on email. Tour operators on the other hand…

9 tips to start a tour company on a tight budget

Updated March 2024 – Starting a tour company takes passion, dedication, and hard work. As a tour operator, you need in-depth knowledge of the…

Case Study: Voyager Estate

About Voyager Estate Nestled in the south-west corner of Western Australia, Voyager Estate is a part of the internationally-renowned region of Margaret River. With…

Drawing inspiration from New Zealand: a model for sustainable tourism

As sustainability takes centre stage for the experiences industry, New Zealand has been leading the sustainable tourism industry since 1999, and today, most countries…

8 Rezdy tools to maximize your bookings and your revenue

Rezdy is a system designed to help operators like you grow your bookings and maximize your revenue. Many of our tools and features were…

Stop scammers in their tracks – how to recognize chargeback abuse

A guest blog by Jessica Perkins Chargeback abuse and fraud have been on the up and up since online shopping became a trend. According…

How blockchain, VR and the metaverse could revolutionize the tourism and experience industries

You’ve probably heard of several new tech phrases making the rounds lately. NFTs, blockchain, Web3, VR tourism, the metaverse, and crypto – what are…

9 tips on how to get more direct bookings for your tour company

Updated June 2023 – In the world of tour and activity operators, direct bookings are considered the golden ticket. Operators are always on the…

9 ways tour operators can optimize their tours in the new normal

The COVID-19 pandemic has transformed the travel industry, and tour operators have had to adapt and make changes to their operations. There’s no denying…

3 Rezdy features that’ll maximize your revenue from international travelers

With many countries beginning to reopen their borders, we can finally start thinking about international bookings. In fact, countries like Australia which recently reopened…

6 tips for handling large group bookings or reservations

Updated September 2023 – When it comes to celebrating milestone birthdays, family get-togethers, or team-building exercises, large group reservations are a common necessity. These…

Case Study: Bogong Horseback Adventures

Gallop To More Online Bookings With Rezdy Steve Baird is the Managing Director of Bogong Horseback Adventures, an award winning family-run business that offer…

What is an online booking system & how does it work?

Updated November 2022 -If you’re working in the travel and tourism industry, your job has most likely been impacted in some way by modern…

8 useful tour operator tips to prepare for the peak season

The peak travel season is an exciting time for any tour operator, but it’s particularly thrilling this year. Many of the lingering pandemic restrictions…

Elevating your bus tour business: 10 strategies for success

Updated August 2024 – Starting and growing a bus tour company is a journey that requires more than just offering transportation from one attraction…

How to start a tour business

Updated March 2023 – Considering how to set up a tour operator business in your area? You could be about to launch into one…

How switching to digital waivers saves time and is more COVID safe

A Wherewolf guest blog – Reducing touching shared objects at your business, giving your customers peace of mind AND increasing the efficiency of your…

The advantages & disadvantages of online booking systems

Updated July 2022 – Running a tour and activity business is surely a fulfilling profession. And for many fortunate tour business owners, these positive…

6 green tourism examples to green up your travel business

Updated June 2022 – Sustainable tourism or green tourism is undeniably the way of the future. Aundeniably the way of the future. As we…

5 tips to make your tours or activities entirely paperless

Hands up who loves paperwork? Yep, we thought as much. Nobody really loves the process of printing, stacking or archiving necessary paperwork, which is…

The benefits of adding a waiting list for your online tourism bookings

Having sold-out tours and activities is such a fantastic problem to have – but there’s a handy feature in your Rezdy activity booking system…

Entrepreneurial Ideas for Tour Operators: 5 Strategies to Try

After perhaps the most difficult year ever for tour and activity operators, the travel industry is finally set to rebound. More travelers are ready…

4 big benefits of follow-up emails for your tourism experiences

Rezdy’s activity booking software allows you to customise and send up to three automated follow-up emails after each guest has experienced your tour, activity…

Data analytics. Grow your business with the data already available to you.

8 vital questions to ask during a demo of any booking platform

The right new booking platform can make a world of difference for your business, bookings and teams, so it’s crucial to put some time…

How to choose a payment gateway – 4 key areas to consider

How to create a flexible tour cancelation policy that boosts your business

Updated April 2023 – Once you secure a booking from a prospective traveler, the last thing you want to think about as a tour…