Resources / Business Operations Business Operations Curated resources to help you run your business operations more efficiently. Operator Best Practice 5 must-have characteristics of tour operators Operator Best Practice 8 useful tour operator tips to prepare for the peak season Payment Gateways Deciding which payment gateway to use
The rise in sustainable tourism in New Zealand Prior to the COVID-19 pandemic, sustainable tourism was becoming a trending topic. It was something that travelers were just starting to become aware of,… 8 Rezdy tools to maximize your bookings and your revenue Rezdy is a system designed to help operators like you grow your bookings and maximize your revenue. Many of our tools and features were… Stop scammers in their tracks – how to recognize chargeback abuse A guest blog by Jessica Perkins Chargeback abuse and fraud have been on the up and up since online shopping became a trend. According… 9 ways reservation technology helps tour operators get more bookings An online reservation system for tour operators is going to do more than make your job easier — it’s going to grow your bookings… How blockchain, VR and the metaverse could revolutionize the tourism and experience industries You’ve probably heard of several new tech phrases making the rounds lately. NFTs, blockchain, Web3, VR tourism, the metaverse, and crypto – what are… 9 tips on how to get more direct bookings for your tour company In the world of tour and activity operators, direct bookings are considered the golden ticket. Operators are always on the lookout for more ways… 9 ways tour operators can optimize their tours in the new normal The COVID-19 pandemic has transformed the travel industry, and tour operators have had to adapt and make changes to their operations. There’s no denying… 3 Rezdy features that’ll maximize your revenue from international travelers With many countries beginning to reopen their borders, we can finally start thinking about international bookings. In fact, countries like Australia which recently reopened… Why the right payment gateway will increase your international bookings Australia and the United States have already reopened their borders to international travelers. As more and more countries start reopening their borders, you’ll no… Step-by-step guide to creating a tour operator business plan [template included] Ready to take the plunge and launch that tour company or adventure travel business you’ve been envisioning? Before you start welcoming guests, the best… 5 tips for handling large group bookings or reservations When celebrating Milestone birthday celebrations, family get-togethers, and team-building exercises, it normally involves large group reservations. They’re all great opportunities to get together in… What is an online booking system & how does it work? Updated November 2022 -If you’re working in the travel and tourism industry, your job has most likely been impacted in some way by modern… 8 useful tour operator tips to prepare for the peak season The peak travel season is an exciting time for any tour operator, but it’s particularly thrilling this year. Many of the lingering pandemic restrictions… 5 tips to having a great bus tour business If your tour company offers coach travel services or specializes in bus tours to the most popular attractions in the area, you likely already… 6 essential steps to take when starting a tour operator business Considering how to set up a tour operator business in your area? You could be about to launch into one of the most exciting… How switching to digital waivers saves time and is more COVID safe A Wherewolf guest blog – Reducing touching shared objects at your business, giving your customers peace of mind AND increasing the efficiency of your… The advantages & disadvantages of online booking systems Updated July 2022 – Running a tour and activity business is surely a fulfilling profession. And for many fortunate tour business owners, these positive… How to ask customers to leave a review for tours and activities [with examples] Positive reviews are necessary for any business that wants to grow. Research shows that 93% of people use online reviews as a point of… 6 green tourism examples to green up your travel business Updated June 2022 – Sustainable tourism or green tourism is undeniably the way of the future. Aundeniably the way of the future. As we… 5 tips to make your tours or activities entirely paperless Hands up who loves paperwork? Yep, we thought as much. Nobody really loves the process of printing, stacking or archiving necessary paperwork, which is… The benefits of adding a waiting list for your online tourism bookings Having sold-out tours and activities is such a fantastic problem to have – but there’s a handy feature in your Rezdy activity booking system… 5 ways tour operators can use entrepreneur ideas After perhaps the most difficult year ever for tour and activity operators, the travel industry is finally set to rebound. More travelers are ready… 5 ways to prepare for the U.S. local travel increase With America being one of the most traveled countries in the world, we need to ask the question – What are the movements of… Ace your reminder messages to build excitement and minimise no-shows While reminder messages are one of the most underutilised features within Rezdy, this functionality is powerful. These manual or automated pre-trip communications can help… 5 mistakes tour operators are still making in 2021: MaxTour guest blog Us tour operators are a passionate bunch. We love our guests, designing tours, and getting out in the field and leading a memorable, well-organized… This travel company increased bookings by 40% with data. Here’s how you can too. 4 big benefits of follow-up emails for your tourism experiences Rezdy’s activity booking software allows you to customise and send up to three automated follow-up emails after each guest has experienced your tour, activity… Data analytics. Grow your business with the data already available to you. 8 vital questions to ask during a demo of any booking platform The right new booking platform can make a world of difference for your business, bookings and teams, so it’s crucial to put some time… How to choose a payment gateway – 4 key areas to consider How to create a flexible tour cancelation policy that boosts your business 4 Simple ways tourism operators can support World Wildlife Day Why we don’t limit the number of staff user accounts in Rezdy Benefits of online reservation systems 4 Huge Advantages of an Online Reservation System We now live in an era where everything is practically inseparable from the internet, including business…. What is a payment gateway and why you need one Comparing payment gateway fees How to hire and train amazing tour guides Kelsey Tonner from the Be a Better Guide Project shares his tips and insights on developing great tour guides and leaders. I am an… Why use Mobile Wallets like GooglePay & ApplePay Deciding which payment gateway to use The top 5 most under-utilized Rezdy features Creating videos on a budget in your tour business First off, why video? How many hours did you spend last week on Netflix? What about YouTube? I’d bet that it was quite a… 5 Advantages of Finding the Perfect Online Booking System Tour and activity operators who are searching for an online booking system for their business will find that they have plenty of options to… Choosing a Tour Booking Platform: Questions to Ask About Costs & Booking Fees This is the third article in our series on Choosing a Tour Booking Platform. We’ve covered “Questions to Ask About Data Security & Autonomy”… Ideas for Monitizing Virtual Tours Virtual tours, virtual tours and virtual tours. It’s the buzzword of the travel industry at the moment. I’ve seen it, you’ve seen it, we… Case Study: How Visit London Taxi Tours is retaining their employees. The travel industry is in turmoil. Many tour operators are making the tough decisions to let their employees go. As this drags on, redundancies… 6 Additional Income Streams For Tour Operators Getting as many bookings as possible is necessary to sustain your tour and activity business, but there are lots of other ways that you… Case Study: How El Sol Vida is Pivoting Through This Pandemic It’s no secret, the COVID-19 virus has made it an extremely challenging time for many tour operators out there. Cancellations are coming in, bookings… 4 Ways to Successfully Manage Your Tour & Activity Business Many tour and activity operators feel that the best part of their jobs is that every day is different from the one before. Some… How to make a virtual tour: driving business in a post COVID-19 world There are numerous lessons that COVID-19 taught the travel industry – and the benefits of live virtual tours is one of the most prominent… Tour booking form template (Co-authored with Tourism Tiger) If you’re looking for a tour booking form template, you’ve come to the right place. So you’re starting to look at booking options for… Waivers – Why Your Business Should Move It to Digital Every tour and activity company, regardless of the products or services that it offers, should require its customers to sign a waiver. Liability waivers…
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